Sticker Genius Help Center
Welcome to the Sticker Genius help center. Here you can find articles on file setup methods, frequently asked questions, installation techniques, product information and more! Begin to type your question, it will autofill with related answers. Hit enter to view all search results.
Do You Print Neon, Reflective, or Metallic Colors?
Neon Printed Colors Our printers use CMYK print technology and do not print a true neon color. We do print...
Can I Upload Multiple Designs For My Order?
As long as the sticker shape, material and size are identical, and only the design itself is changing, you may...
What is the turnaround time for my order?
STANDARD Production Timeline (after order is placed) Custom orders will require you to approve a proof by email before we...
What types of payments do you accept?
Payment Types We gladly accept Visa, MasterCard, American Express, Discover and PayPal. Purchase orders will be accepted by approved corporations,...
Is your site safe to put my credit card information on?
Absolutely! We pay extra money each month to Authorize.net which uses the most up to date sophisticated security. In addition,...
What are the differences in your sticker shapes and cut types?
Explanations of our cut types Understanding the difference between custom shape stickers and transfer decals if very important. See below...
How much does rush production cost?
Rush Production Services This is a service to upgrade your order to a faster production turnaround. This is separate from...
Do you ship packages internationally?
Yes! We ship to most countries. You will see your rates when the shipping address is input on the checkout...
Can I rush my order after approval?
Yes, we will always do our best to help you meet your deadline. This is why we do allow customers...
Can I see a proof before ordering?
We email free proofs for you to approve or revise prior to printing for all paid orders. All proofs are...
Do you offer bulk discounts?
Our website now has live bulk pricing displayed for any size or quantity. Making it much faster to generate instant...
Do your prices include full-color printing?
Yes, all website pricing includes full-color CMYK printing. There are no additional charges for printing or materials beyond what’s listed...
Do I need to approve my proof when placing a reorder?
No, all reorders are given the option to waive our proofing process to expedite production. If you wish to waive...
Do you have a minimum quantity for orders?
We have no minimum purchasing requirements. You can order 1 sticker or 1 million stickers! (Keep in mind that the...
Do you provide special pricing for wholesalers?
Wholesale pricing is available for brokers, marketers, and designers. Cart total minimums and other requirements must be met to qualify...
Can you reset my password?
You can reset your account password on our website. If the reset link doesn’t work, it may be because you...
Do you offer discounts for nonprofits & fundraising?
We offer a 15% discount (product only) on orders larger than $100.00 for any nonprofits involved in fundraising. Please contact...
Is it possible to pay via purchase order?
Yes, we accept purchase orders. If you would like to become a PO client, please contact our support staff and...
What states require sales tax?
We only require sales tax for the state of Michigan
How can I update my account information?
You can update your account information by logging into your Sticker Genius account and selecting account details. You can also...
What is your phone number?
You can contact someone from our phone support at 855-784-2553
What is your business address?
Sticker Genius 244 Minnesota DriveTroy, MI 48083
How Can I Test My Adhesive Strength On Different Surfaces?
How well sticker adhesives adhere is dependent on a few different factors. Things like surface energy, temperature, and moisture levels...
