Sticker Genius Help Center
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STANDARD Production Timeline
(after order is placed)
Custom orders will require you to approve a proof by email before we can begin printing your order. Be sure to check your email (also spam folder, just in case) within the next 1-2 business days (or sooner) to review and approve your order.
- Proof Sent: Within 2 business days from order date
- Standard Production Time: Ships within 3 business days after proof approval (See below for orders over $3000)
- Shipping Time (determined by the shipping method selected during checkout)
If you would prefer to use a business shipping account for better rates please email us with info.
All orders purchased or proof approved after 12:00 pm EST will be processed the next business day. For example, if a proof is approved at 3:45 pm EST it will not move to our proofing or production workflow until 8:00 am EST the next business day. Please contact us if you need to expedite this process.
RUSH Production Timeline
(after order is placed)
If you need rush production for your order (separate from shipping time) please select the rush production option on the checkout page. If you already placed your order and would like to put your order into rush production. Please add Rush Production Fee to your cart, and continue to checkout. Otherwise, you may email firstname.lastname@example.org after an order is placed with your deadline to see if you need rush production for your order. Additional fees may apply.
- Proof is sent within 1 business day.
- Once proof is approved your order will ship within 1 business day. Rush orders over $1000 but less than $3000 will follow a 1-2 day rush turnaround. Please contact us for a turnaround on rush orders that total over $3000.
- Please select the correct shipping method during checkout to receive your order on time.
Large Production Orders
Turnaround time for standard and rush production orders over $3000 will follow a turnaround time based on their dollar value, and date in hand.
- Standard orders between $3000-$9,999 range follow a 3-5 business day production schedule, after proof approval.
- Standard orders between $10,000-$25,000 range follow a 7-10 business day production schedule, after proof approval.
- For orders over $25,000 please contact us if you need production and shipping estimate prior to order.
Standard items are products configured on our website. Special quantities not available on our website or special requests may change the turnaround time for your order.
Shipping costs may show up higher than normal USPS at checkout. Once the order is placed, we will determine the size, weight, and shipping cost. The difference is refunded prior to shipping. You may also provide your DHL, FedEx or UPS number in notes at checkout.
The carrier may require you to pay duty taxes, fees or tariffs upon delivery for international shipments at the time of delivery. This is arranged via the carrier for imported goods and is not a part of our production or shipping costs.